Privacy Policy

Privacy Policy

This policy explains what information we collect when providing ThinkNova, how we use and share it, how long we keep it, and how you can exercise privacy rights.

2026-07-01Effective date
2026-07-01Last updated
ThinkNovaCovered service

1. Information we collect

We may collect account information, sign-in and security records, task inputs, reference materials, generated outputs, asset metadata, billing and payment status, device/log data, and support requests you submit.

2. How we use information

We use this information to create and protect accounts, run AI tasks, display and store assets, manage subscriptions and credits, reconcile billing, issue invoices, troubleshoot, prevent abuse, and respond to support or privacy requests.

3. Cookies and analytics

We may use necessary cookies for sign-in, language, preferences, and security, and limited analytics to understand feature usage and service stability. You can manage cookies through your browser.

4. Sharing and processors

To provide the service, we may share necessary data with payment providers, cloud storage, AI model providers, email services, risk-control providers, and infrastructure vendors. We do not sell personal information.

5. International transfers

AI model, cloud, or payment services may operate outside your region. We transfer data only where needed for the service and use reasonable safeguards.

6. Retention

Account, billing, credit, task, and asset data is kept as needed for service delivery, contracts, audit, risk control, dispute handling, and legal obligations; when no longer needed, it is deleted, anonymized, or isolated.

7. Your rights

Where applicable, you may request access, correction, deletion, export, restriction, objection, or withdrawal of consent. We may verify your identity before processing requests.

8. Minors

ThinkNova is not intended for children below the local age of consent for digital services. Contact support if you believe such an account or data exists.

9. Security

We use reasonable access controls, logging, backups, encrypted transport, and permission management, but no internet service can guarantee absolute security.

10. Updates

We may update this policy for product, legal, or operational changes. Material changes will be reflected on this page or notified by appropriate means.